Medical

Quality services in the optimization of processes to go through the demands of the sector focused on health care

Medical / Health

 

The sector focused on health care, day by day faces a series of requirements related to regulations, quality improvements, customer satisfaction and optimization of operational and administrative processes, coupled with the great challenge of digitally transform the business.

 

 

 

CRM

 

  • Management of health campaigns
  • Patient tracking
  • Management of appointments
  • Customer service (complaints)
  • Donation management
  • Maintenance management of medical equipment
  • Administration for sales force / medical representatives
  • Personalized marketing
  • Loyalty programs and promotions

 

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BUSINESS INTELLIGENCE

 

  • Control reports and dashboards:
    • Medical
    • Operational
    • Administrative
    • Financial
  • Financial and Consolidation Planning
  • Gestión documental
  • Data governance

 

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SISTEMAS DE GESTIÓN ISO

 

  • Diagnosis
  • Action Plan
  • Definition / Implementation of Policies
  • Change Management
  • Monitoring and Control
  • Continuous Improvement
  • Pre-Audits
     

 

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APPLICATIONS & OUTSOURCING

 

  • Applications development
  • ERP
  • Document management
  • Distribution Network Management

 

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INFORMATION SECURITY

 

  • Access Control
  • Process Control
  • Identity Management
  • Risk Management
  • Vulnerability Scan
  • Penetration Tests
     

 

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STRATEGIC TRANSFORMATION

 

  • Business Architecture
  • Business Processes
  • Contractual Audits

 

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